Jobs available

Field Service Coordinator HVAC (Brussels) REF 13010

Our client:
  • Our Client is a $31 billion diversified technology and manufacturing global leader.
  • Our client has more than 125,000 employees in 120 countries around the world and has a demonstrated heritage of innovation and achievement.

  • The purpose of this position is to lead the local service organization to deliver best in class services to exceed customer expectations and deliver planned financial performance.
  • As a Field service coordinator you will be responsible to manage the Brussels Airport service support on an operational basis and supervise a team of 4-5 Service Technicians on site to meet customer requirements on a daily basis.


  • Manage service business by team of service technicians.
  • Ensure delivery of agreed services with customers on time, within scope, and within budget.
  • Maintain customer's satisfaction at acceptable levels, resolve customer satisfaction issues.
  • Ensure the availability of tools, equipment, and materials required while maintaining and controlling inventory levels.
  • Lead and manage service team in the effective adoption, implementation and compliance with HBS Global and EMEAI policies, processes, procedures, service tools and business best practices.
  • Participate in risk review (per company policy).
  • Develop strong relationships with Sales, Services and Solutions Leaders to ensure: Effective sales to operations handovers; Optimized utilization of resources; and Maximized pull through of service and installed projects
  • Ensure safe and healthy work environment through effective communication, training, equipment/vehicle maintenance and facilities improvement. 
  • Ensure fire and security industry codes and standards are upheld.
  • Ensure local statutory requirements are upheld.

  • Bachelors degree in electro/mechanics with specialisation in Automation and Control.
  • 5 years experience in HVAC functionality.
  • Excellent communication skills
  • Excellent team worker
  • Good presentation style in front of customers
  • Fluent in Dutch, French and English

  • • A competitive salary package
  • • Attractive Benefits
  • • Career development opportunities
  • • An international and stable environment

As an Equal Opportunity Employer, our client is committed to a diverse workforce. Our top priority is having great people who can live up to the demanding expectations of our customers and markets. To help you live up to those expectations, we emphasize continuous learning and development, giving you the chance to develop your career.